DSCI 681 Operations Management

General

• Understand important operations management terms and concepts and how they are related to one another.
• Analyze the relationship between cost, quality, delivery, flexibility and innovation, and how the operations strategy is related to business strategy and corporate strategy.
• Analyze the relationships between operations and other functional areas of a business such as marketing, finance, accounting, human resources, information systems, and logistics/ transportation and how they can work together to achieve the business strategy.
• Design and improve systems that help achieve the operations strategy using tools such as Six Sigma and Lean Principles.
• Understand the synergies between principles of quality management and product development and innovation and how they complement each other.
• Identify the advantages and limitations of operations planning and control systems such as inventory theory, and forecasting models, etc.
• Apply operations management tools such as forecasting models, control charts, quality tools, economic order quantity, and safety stock models.
• Demonstrate knowledge about the dynamics of a supply chain, logistics and purchasing, and their impact on the organizational performance.