MGMT 7015 Getting Past No

Most of the work day may be described as trying to get things from others: a task completed, a form filled out, a signature, a decision...Learn how to use your personal power over position power to influence situations. Understand the five steps of negotiation so that you can quickly connect for a ¿yes,¿ to what you need to get the job done rather than a ¿no.¿